MIND YOUR OWN BUSINESS: DO THE PAINFUL PREPARATION FOR TOMORROW

Preparation takes time.
Preparation takes money.
Preparation causes disruption.
Preparation takes planning.
Preparation is essential.
Customers demand preparation.
While Toronto is a major city, we suffer from inadequate upgrades to infrastructure.

Internet

Our Rogers Ultimate Hi-Speed Internet tops out at 150 Mbps (a review), even though others pay the same price for 250 Mbps and four times the data. Why? The preparation isn’t in place.

We can’t switch to a competitor. Bell Fibe Internet reaches 175 Mbps but we can only get 25 Mbps.

Powerlines

Toronto Hydro is replacing the electrical system in our neighborhood. They’ve installed new taller street poles and new wiring. That’s taken weeks  of elapsed time. Perhaps the new system would have spared us 90 hours without electricity during the latest ice storm. The height of the poles makes damage by tree limbs less likely.

It's another extra-cold day. We may be without electricity for 3.5 hours as the wiring switches over to the new system. The disruption is annoying but necessary. That's how preparation is.
We can’t switch to a competitor because there are none.

Your Situation

Your car reminds when maintenance is required. Your business doesn’t. The costs may not be large.

What preparations should you be doing? There's never a good time. If you plan, at least you have control over the schedule and disruption. You can make arrangements to minimize the impact.

Maintenance is necessary, especially if your customers can easily switch to your competitor. Maybe that’s why Google has been spending heavily on infrastructure — even more than GM.

Links

• Google’s massive spending on infrastructure (CNET, Jan 2014)
• A review of Rogers Unlimited Internet (and how to use it)
• 9/13: Prepare your disaster recovery plan now
• How to prepare, promote and practice a brand-new presentation
• Greater harm than Superstorm Sandy
• Do you delegate or outsource the wrong things?
• Tips for setting priorities and organizing your time
• image courtesy of Thierry Planche

PS You might even get the credit you deserve for being proactive.