July 30, 2013

BLOGS vs NEWSLETTERS: WHICH IS BETTER FOR YOU?

typing with boxing gloves
Which gives better results, a blog or a newsletter?

We’ll look at considerations in picking the winner for you. The points aren’t listing in any particular order.

IN THIS CORNER: Blogs

The more quality content you publish online, the more likely you are to be ranked high by Google and considered an authority in your subject area.
Forbes, June 2013
Blog Pros
  • Makes you known to strangers
  • 100% permission-based: subscribers opt-in on their own
  • 100% free with Google Blogger (no hosting, optimized for search) [the platform for this blog]
  • Two-way communication: readers can leave comments
  • Shareable via social networks
  • Old content can get new traffic (see case study)
  • Improves your Google Author Rank
  • Public content helps build trust
Blog Cons
  • Can't see who's reading: could be competitors, though this may not matter
  • Audience takes time to build
  • Visitors rarely subscribe and you have no way to contact them
  • Writing takes time (ideal is at least once a week)
  • No privacy: you're visible to the world (which could be a plus)
The Case Of Seth Godin
Seth GodinSeth Godin is an author and public speaker (e.g., at The Linchpin Session). He's also a major blogger with quality posts daily. He doesn't have a newsletter or use Twitter. Since you can subscribe to his blog, you are getting a newsletter of sorts but he won’t send you personalized emails.

Since Seth already has a large audience, his approach works well for him.

IN THIS CORNER: Newsletters

Email marketing is a great way to reach your customers where they are without spending a lot of money. But it’s a big responsibility, too — people don’t give their email addresses to just anyone. — Forbes, Oct 2012
Newsletter Pros
  • Lets you see who's reading and what's read (by person and in total)
  • You can add subscribers with no effort on their part (with their prior permission)
  • Very flexible (send messages on demand, segment your list)
  • Takes little time (e.g., fine to send once a month)
  • Builds a mailing list, a valuable asset
  • Might link with your CRM for even better analytics
  • Allows "drip campaigns" to send a series of prescheduled emails
  • Lets you exclude competitors as subscribers
  • Hidden from search engines (like an individual email)
  • Can make your list available to others (i.e., you send out an email from someone else to your mailing list)
  • Less writing (your content can be links to articles by others, as in Transparence)
  • You can segment your list to run multiple campaigns or multiple newsletters
Newsletter Cons
  • Must be permission-based (limits your reach)
  • Requires a clean, up-to-date mailing list if you’re sending to current contacts (takes time to prepare)
  • Hidden from search engines (though you can post issues online)
  • You can be reported as a spammer (even if you aren't)
  • Content must be valuable to your audience (not just your self-promotion)
  • Extra features and more subscribers cost more (though the basics may be free)
  • A perception that they're salesy (since they often are)
  • The cost increases with your audience size (generally not a problem unless you're getting the wrong subscribers)
The Case of Dan Pink
Dan PinkDan Pink is primarily an author (e.g., To Sell Is Human) and public speaker. He blogs and has a newsletter but both are sporadic. This month, he announced that he's stopped blogging
“We’re going to shutter the blog and instead expand and deepen our collection of videos, articles, and guides on working smarter and living better”.  — Dan Pink, Jul 17, 2013
Dan will communicate through his newsletter, which has over 71,000 subscribers. If you don’t already subscribe, sign up. You’ll get a newsletter which is useful and interesting. You never know what you’ll get. Here is the current issue.

Dan is effectively changing from two-way communications to a broadcaster. That approach can work since he’s well known.

The Winner Is …

If you're established and have built a quality contact list, you have a valuable asset you're probably underusing. A newsletter could work well for you.

If you're new, you may not have a mailing list yet. A newsletter is a way to build one since you now have something you can offer everyone.

In my case, I started with a blog but that was in 2007. Today, I might start with a newsletter like Dan Pink’s. The ideal is having both, but you can start with one.

Links

PS Whether a blog or newsletter, make sure your content is of value or your you'll lose your goodwill and audience.

July 23, 2013

WHAT LASTING GIFT CAN YOU OFFER EVERYONE YOU MEET?

perennial fruit
You just met someone for the first time and have started building a relationship. You exchanged business cards and agreed to connect on LinkedIn.

That’s a good start, but how do you really stay in touch?

Your CRM solution can remind you to follow up. Communicating one-to-one is valuable but difficult to scale. Consistency can suffer.

What gift can you give to keep reminding new connections about you? A pen or water bottle won’t do. Your competitors likely offer them too. There’s also the cost to the environment and your budget.

The Ideal Gift

Dr. Robert Cialdini says the ideal gift is significant, personalized and unexpected. He advises us to give information. That’s easy via social networks but what you’re doing may get overlooked in the deluge of content your connections receive.

Consider a newsletter instead. Please don’t groan.

You’ve seen ones that look professional but take effort to read. You’ve deleted ones that are too salesy or frequent. Make your newsletter both interesting and useful to your audience. Figuring out how will take time. Here’s an approach that uses photos and third party articles.

Why is a newsletter an ideal gift? The significance comes from you caring enough about your subscribers to be consistent. The personalization comes from your personality, a factor in why they agreed to let you join their network. The unexpectedness comes from the actual content. They can’t tell what’s there without looking. Isn’t that why we keep checking our messages?

There are other advantages too.

Low Cost

For Them
Accepting a newsletter subscription has very low cost. If the subscriber doesn’t like the content, the emails are easy to delete or process with an automated rule. You won’t even know.

Towards the end of your meeting, ask
Are you getting my newsletter? or Would you like to get my newsletter?
What do you think they’ll say? If they’re reluctant, you could show or send them a sample.
For You
You can send newsletters for free or very low cost. Your main investment is the time an issue takes to create. Your return grows as you add more subscribers.

You’ll want to subscribe to the newsletters of your connections, perhaps with a nonwork email address. Do this first and they’re even more likely to accept your newsletter. That’s the power of reciprocity.

Convenience

For Them
Subscribing is a hassle. Look at the steps:
  1. They go the subscription form (when they get around to this)
  2. They input their email address and first name (sometimes even more)
  3. They click on a confirmation email
That’s not difficult but it’s not enjoyable either. You’re stuck waiting.
Be proactive. With a newsletter, you can add subscribers (with their advance permission). This is 100% hassle-free for them and greatly increases your subscription rates.
For You
These days, a newsletter is easy to create. You’ll likely need help to get the design consistent with your branding. That’s a one-time exercise. Preparing an issue gets faster with practice. You could even outsource the work.

Measurement

With a newsletter, you know what’s read and who’s reading. That means you also know what’s unread and who isn’t reading. If you aren’t getting the results you want, you can make changes and track the results. Over time, your gift becomes even more valuable and you have the proof.

Links

PS Help your subscribers give your newsletter as their gift by adding sharing links to each issue.